…because Mc Donald’s is beholden to its investors, monthly sales performance is key, said John Gordon, founder and principal of Pacific Management Consulting Group, a San Diego, Calif.-based chain restaurant consulting group.
I also want to apologize for all the mean-spirited stuff written in these games about some pretty nice people, especially Chris Carrabba, Brett Detar, and New Found Glory.
It's forecasted that total aftermarket sales will reach 3 billion by 2017. Major services within the industry include mechanical repair (about 50 percent of industry revenue), collision repair (30 percent) car washes (10 percent), and oil change and lube (10 percent). The automotive service industry is very fragmented. Your Request List You can add items by clicking the "Add to Request List" button or checkbox when you find something you're interested in.
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According to Crain’s Chicago Business, The Mc Donald’s franchisee survey respondents “characterized their relationship with corporate as 1.93 on a scale where 5 would be excellent and 0 awful.” A chief complaint among Mc Donald’s franchisees continues to be continuing emphasis on the Dollar Menu and price promotions.
The Chicago Tribune cites one complaint of “couponing like there’s no tomorrow.” Another respondent complained: "Every quarter we sell a smaller percentage of our menu at a full (and profitable) price." Another Mc Donald’s franchisee complaint is new product introductions that have caused an “operational nightmare.” According to a franchisee quoted in Crain’s: "We have more complicated items, with more elements coming from the (distribution center), more equipment coming from suppliers so everyone else is making more money sending us more ‘stuff’ and we are expected to deliver a product that takes 55 seconds on the best day in less than that, do it consistently and with a smile on our face…There’s little to smile about." The battle between Mc Donald’s franchisees and corporate is one that is inherent in the franchise relationship, especially with publicly traded franchisor’s.